Front Office & Executive Support Technician

  • Donostia / San Sebastián

Técnico/a de Atención Directa

Vicomtech (www.vicomtech.org) is a private Applied Research Centre specializing in Artificial Intelligence, Visual Computing, and Interaction, with locations in Donostia-San Sebastián and Bilbao. We have a strong national presence in applying cutting-edge AI technologies across multiple sectors. We are members of the Basque Research and Technology Alliance (BRTA) and GraphicsVision.ai, an international network specialized in Computer Graphics (https://graphicsvision.ai/).

We are looking for a proactive, organized, and highly skilled individual to join our team as a Front Office & Executive Support Technician in Donostia. You will be the engine of the office, ensuring smooth day-to-day operations and providing key support to management and the rest of the team.

If you are passionate about organizational management, resourcefulness, and enjoy working in a dynamic environment, this is your opportunity!

What will your responsibilities be?

Your day-to-day work will focus on comprehensive office management and administrative support:

  • Front Desk & Reception: Welcoming visitors, handling phone calls, and managing in-person and telephone customer service.
  • Executive Support: Coordinating and optimizing management schedules, preparing reports, presentations, etc.
  • Travel Logistics: Organizing and managing business travel, transport, and accommodation for centre staff.
  • Administration & Finance: Controlling staff expenses, managing purchases, and procurement of office supplies.
  • General Services: Coordinating courier services (incoming/outgoing) and supervising general services, collaborating closely with other departments of the Centre.
  • Team Coordination: Taking responsibility for the coordination and management of the front office team.

Candidates must have:

What are we looking for? (Essential Requirements)

  • Qualifications: Degree in Management Assistance (ISSA), Business Administration and Management (ADE), or similar fields.
  • Languages: Advanced proficiency in Basque and English is essential (minimum C1 level).
  • Digital Tools: Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint), collaborative tools, and communication platforms.
  • Experience: Previous proven experience in the described functions is mandatory.
  • High flexibility, adaptability, proactivity, and knowledge of protocol.
  • Initiative, autonomy, attention to detail, and a goal-oriented mindset.
  • Excellent communication skills, empathy, and strong teamwork capabilities.
  • Driving license and own vehicle.
  • Availability to occasionally travel between our workplaces.

We offer:

  • Incorporation into a dynamic, innovative, and world-class Applied Research Centre in Artificial Intelligence and Visual Computing & Interaction, based in Donostia.
  • A multidisciplinary work environment.
  • Personal development through training and educational opportunities.
  • Career path and professional growth opportunities.
  • Work-life balance policies to harmonize professional and family life.
  • Equal employment opportunities.

If this sounds like you, go ahead and send us your CV!

Vicomtech

Parque Científico y Tecnológico de Gipuzkoa,
Paseo Mikeletegi 57,
20009 Donostia / San Sebastián (Spain)

+(34) 943 309 230

Zorrotzaurreko Erribera 2, Deusto,
48014 Bilbao (Spain)

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