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Human-Machine Dialogue and Interaction Systems

Specialised Virtual Assistants: Trained for specific tasks and domains.
Multimodal Understanding (Text and Audio): Analysis of user input through voice and text.
Dialogue Management: Design of fluid and effective conversational interactions for various use cases.

Integration into Virtual and Augmented Reality Environments: Implementation of dialogue systems in simulators and other immersive environments.
Voice-Based Operational Support: Development of assistants for voice-based information recording or for supporting machine operators.
Documentation-Based Assistants: Creation of tools that allow organisations to consult specific information such as industrial norms and standards through interactive dialogue.

Noteworthy Projects
Related News

IKUN

The IKUN project consortium, coordinated by Vicomtech, aims to adapt advances in Artificial Intelligence to the industrial environment, overcoming key barriers through the use of Large Multimodal Models.

EKIN

The EKIN project aims to advance in the development and implementation of the concept of “conversational interfaces” as an interaction mechanism between operators and machines in the production plants of the Basque Country to facilitate and improve the productivity of certain processes.

RESIVOZ

The objective of the RESIVOZ project is to optimize information recording in residential care centers through the development and validation of voice-interaction technology specifically adapted to the gerontological field. Thanks to the new, more efficient interface for interacting with the management platform, technical staff will be able to input higher-quality information in less time, which will have a positive impact on the implementation of the Person-Centered Care (PCC) model characteristic of Caser Residencial centers.

14.04.2026

ARGIA project is born to revolutionize Customer Service through Artificial Intelligence

The project consortium seeks to overcome current limitations in the Customer Service sector by integrating advanced bilingual, on-premise AI components.

05.06.2025

IKUN, a project developing large multimodal models for quality assurance and operator support in Smart Industry

IKUN aims to adapt advances in Artificial Intelligence to industrial environments, overcoming key barriers through the use of Large Multimodal Models.

07.03.2025

ASAPI kicks off, the project for the automatic generation of Conversational Assistants from Apps Programming Interfaces

This initiative answers to the high demand for more intuitive interfaces, integrating the latest advances in Artificial Intelligence such as large language models or LLMs.

07.05.2024

The BERREKIN project ends with the development of a bilingual digital assistant in Basque and Spanish based on Artificial Intelligence that resolves doubts about the manufacturing process

The project, coordinated by Vicomtech, has developed an assistant to help operators answering questions on various specific aspects of the manufacturing process.

14.03.2022

EKIN, a natural language voice solution for industrial maintenance

Within the framework of the Ekin Project, coordinated by Vicomtech, professors and students of the IMH Campus of Advanced and Digital Manufacturing meet to evaluate a set of problems/situations related to the maintenance of robots through interaction solutions in natural language by voice .

18.09.2020

Lotura, Gureak and Vicomtech achieve a Hazitek with the project Denok 4.0

The priority of the three organisations is to help people with high support needs

Looking for support for your next project? Contact us, we are looking forward to helping you.

Human-Machine Dialogue and Interaction Systems